Satisfaction Guarantee
We strive for 100% Customer Satisfaction. Our products meet strict quality control standards so we are proud to offer a 30 Day Guarantee. If you find that the product you receive does not meet your expectations in any way, simply return it within 30 days of purchase with your receipt for a full refund for non-perishable items.  

Perishable items are not covered with a full refund guarantee.  Upon delivery at ship to address, products are the buyer's responsibility.

Refund/Replacement Procedures:

  • Product must be accompanied by a receipt showing purchase date unless purchased on-line. On-line orders must provide name, phone number and the method of payment used for the purchase.
  • Product must be at least half full. Mostly used product can not be accepted.
  • Product must be returned within 30 calender days of the purchase in order to receive a refund/replacement.
  • Refunds will be made by check through the mail, which in most cases is quicker than it takes to charge back credit cards or refund deposit checking accounts.

Copyright © Kalaya Emu Estates,   8 Bentgrass Dr.,  Hesston, KS 67062-8970,  620-327-4124